Return & Refund

We want you to love your purchase! If not, here's our simple return process:

1. Returns
• 30-Day Window: Return unworn, unwashed items within 30 days of delivery
• How To: Email us at support@ twirlnova.com for a Return Authorization (RA) number
• Condition: Items must have original tags and packaging

2. Refunds
• Processed within 30 days after we receive your return
• Refunded to your original payment method
• Shipping costs non-refundable (unless our error)

3. Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, follow the return process, and then place a new order for the desired item.

4. Return Shipping
• Customer pays return shipping (unless our mistake)

5. Problems?
Got a damaged item? Email support@ twirlnova.com with photos – we’ll fix it fast!

Thank you for trusting us!